About Me
As a Director of IT Applications and Systems with over 7+ years of experience, I specialize in application development, system integrations, network infrastructure, and cybersecurity. I have a proven track record of leading cross-functional teams to drive efficiency and improve client satisfaction. As a certified Microsoft Consultant and Salesforce Administrator, I bring extensive expertise in the Financial Services, IT, and Retail sectors, with a strong emphasis on eCommerce and digital marketing strategies. Dedicated to continuous improvement, I focus on streamlining processes and delivering impactful solutions that drive business success.
Certifications
Certified in key areas to ensure up-to-date knowledge and adherence to best practices in the field. Below is a list of certifications that demonstrate technical expertise and continuous professional development.
SALESFORCE ADMINISTRATOR
The Salesforce Administrator certification validates a professional’s ability to manage and configure Salesforce to support business processes efficiently. It demonstrates knowledge in areas such as user management, security, data management, automation, and reporting. This certification is ideal for individuals who want to help organizations get the most out of their Salesforce CRM by maintaining system functionality, improving user adoption, and streamlining workflows.
MICROSOFT DYNAMICS 365 FUNDAMENTALS (CRM)
The Microsoft Dynamics 365 Fundamentals (CRM) certification provides foundational knowledge of customer relationship management (CRM) capabilities within the Dynamics 365 suite. It covers key concepts such as sales, marketing, customer service, and field service, along with how these applications help businesses engage customers and drive growth. Ideal for beginners, this certification demonstrates an understanding of the core functionalities and benefits of Dynamics 365 CRM solutions, making it a great starting point for a career in business applications.
MICROSOFT POWER PLATFORM FUNDAMENTALS
The Microsoft Power Platform Fundamentals certification introduces the core capabilities of Power Platform tools, including Power Apps, Power Automate, Power BI, and Power Virtual Agents. It validates foundational knowledge of how these tools can be used to analyze data, automate processes, build solutions, and create chatbots—without extensive coding. This certification is ideal for individuals looking to understand how the Power Platform empowers users to solve business challenges and enhance productivity through low-code technology.
MICROSOFT POWER PLATFORM FUNCTIONAL CONSULTANT ASSOCIATE
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The Microsoft Power Platform Functional Consultant Associate certification validates the skills required to design, implement, and manage solutions using Power Platform tools such as Power Apps, Power Automate, Power BI, and Power Virtual Agents. It focuses on gathering business requirements, configuring applications, automating workflows, and integrating data to drive business value. This certification is ideal for professionals who work closely with stakeholders to deliver tailored, low-code solutions that improve efficiency and solve real-world business problems.
Services
Offering specialized services backed by expertise, experience, and a commitment to delivering high-quality results.
Power Platform Development
Build end-to-end solutions using Power Apps (Canvas & Model-Driven), Power Automate, Power BI, and Power Virtual Agents — driving digital transformation across teams.
Copilot & AI-Driven Automation
Integrate Microsoft Copilot and AI features into business apps and workflows for smarter decision-making, natural language automation, and enhanced user experiences.
Dynamics 365 Customer Engagement Apps
Implement and extend the full suite of D365 Customer Engagement apps — including Sales, Customer Service, Field Service, Marketing, and Project Operations — to optimize customer relationship management.
Dynamics 365 Finance & Operations (F&O)
Deliver tailored solutions for finance, supply chain, inventory, and operations using D365 F&O, including data integrations and automation.
Microsoft 365 & SharePoint
Leverage Microsoft 365 and SharePoint to create collaborative environments, automate document workflows, and manage organizational content securely.
Power Pages & Web Portals
Design and deploy secure web portals with Microsoft Power Pages and Power Apps Portals — integrated with Dataverse, D365, and external APIs.
Custom Integrations & APIs
Build seamless integrations between cloud apps, on-premise systems, and third-party tools using REST APIs, custom connectors, Azure services, and middleware.
EDI & B2B Data Exchange
Develop and support EDI frameworks for automated electronic data interchange in supply chain and financial processes.
Chatbots & Conversational Interfaces
Create intelligent chatbots using Power Virtual Agents and Bot Framework to enhance user support, automate FAQs, and integrate with Teams, websites, and D365.
Contact
Let’s Discuss Your Project
Let’s make something new, different and more meaningful or make thing more visual or conceptual